At SMCS, we believe IT consulting is all about assessing technologies from an array of options and selecting solutions
which will best meet business objectives and ensure long term value. Our solutions help you organize business and
technology strategies - cost effectively.
If you have considered outsourcing recently, you may have thought about the key success factors to "Make It Work". We are into off-shore
software development from last 10 years and in these
years, we have gained substantial experience in how to manage an offshore operations.
We beleive the success of an off-shore development process depends on following factors:
No matter how well you define your requirements, how solid the process of your supplier looks:
you need to have the right person doing the right things in your projects. We have strong proven process
in place to build a strong dedicated team that will produce results on the long term for yous.
There needs to be a common understanding of "how we work". With past experience we have learned and created a
process model which helps us in meeting your expectations and keeping you informed about status at each phase of project.
Profit: Before and during the association, our major goal is to provide our clients with a Return On Their Investment (ROTI).
We believe our association should not be limited to the cost-savings; the maths should take into consideration: increased flexibility,
possibility to take on more projects and grow in revenues, to realize faster time to market.
- Performance: We beleive, each person working should create productive output and this needs to be measured.
We regularly evaluate team members on aspects like productivity, quality, personal skills and team skills.
Mobile App Development
Mobile technology has evolved dramatically since the advent of Apple iPhone / iOS platform and Android. All users
whether enterprise or otherwise want to be connected all the time. Businesses are now looking to build
competitive advantage by expanding the reach of vital business and consumer information to the fingertips of the user.
SMCS has a deep understanding of the mobile application development space. We have focused our efforts in the four most popular
operating systems and platforms - Apple iOS, Google Android, Microsoft Windows Phone OS and Blackberry OS.
Legacy System Modernization
To thrive in today's changing, dynamic business environment, forward-thinking companies are recognizing
the need to migrate from old legacy systems to new technologies, in order to reduce cycle times,
lower costs of maintenance, increase access to critical data, improve software architecture,
improve scalability and reliability.
SMCS offers specialized solutions for migrating applications from old systems to the latest platforms
and architectures. We provide end-to-end solutions for seamless migration right from planning, installing,
and verifying, to customizing, testing, data migration and support.
Business Process Consultancy
We can help you save costs immediately, while making refinements that make business work smarter. With SMCS as your BPO partner,
you can redirect your valuable resources more efficiently and strategically. We can help you, utilize your internal resources
towards core competencies to differentiate and build your business competitiveness.
Our expertise lies in providing offshore back office support services. We follow a very well-structured
methodology in carrying out the process to ensure high-quality and short turnaround time.
- Offshore Data Entry Process:
Our Data Capture Services offers high quality, cost-effective solutions ideally suited to high volume applications
such as forms processing, keying from images, data extraction from the web, electronic publication, file conversion
and more. As a leader in the offshore data entry market, ISHIR offers the highest level of cost savings,
efficiency and security derived from our experience delivering offshore solutions.
- Data Reconciliation Services: Data reconciliation involves comparing related data elements
across two or more sources using a combination of manual and automated processes.
- Data Cleansing Services:
Data cleansing or data scrubbing is the act of detecting and correcting (or removing) corrupt or
inaccurate records from a database. It involves identifying incomplete, incorrect, inaccurate, irrelevant etc.
parts of the data and then replacing, modifying or deleting this bad data. After cleansing, a data set will be
consistent with other similar data sets in the system.
- Email-based Support:
We can manage your email support requirements from customers. We strive to build exceptional
customer relationships with effective and high-quality responses that are tailor-made to your
customer's unique queries within a very short turnaround time.
If you are a small to mid-sized business and do not want to go through the process of hiring,
retaining and providing benefits and paying taxes for a full time employee working in your office
then SMCS has the perfect solution for you to solve your IT and business requirements. Through our Manpower Augmentation
services your business will reap instant benefits.
- Cost Effectiveness: Through Staff Augmentation you will be hiring a FTE or virtual staff without any
need to setup an expensive office place, pay for leaves or vacations, health benefits, travel expense, employment taxes, etc.
- Time Efficient: Our virtual staff are dedicated to you and will have expertise and experience in their
respective fields. They are time bound individuals, working towards meeting your business needs.
- Direct Access: You have direct access to these resources and can directly assign work to them.
Working with our resources would be exactly like working with your own employees. You can instruct our
resources on your processes and reporting methodologies and the same would be followed.
- IP Protection: We work on “work for hire basis’” and therefore all intellectual property or copyrights
of the work done by such resources would remain with you.
Online Reputation Management
Reputation management is the understanding or influencing of an individual's or business's reputation. It was originally
coined as a public relations term, but advancement in computing, the internet and social media made it primarily an
issue of search results. We follow ethical forms of reputation management, which are frequently used, such as responding
to customer complaints, asking sites to take down incorrect information and using online feedback to influence product development.
Your online reputation is your image on the Internet. Online reputation Management (ORM) is about improving or restoring your
name or brand’s good standing. This is by countering, weakening or eliminating the negative materials found in the internet – defeating
it with more positive material to improve your credibility and customer’s trust in you.
Our customers range from moms and dads to Fortune 500 companies. And we try to give them maximum control possible over what
people view about them online—whether it’s information that they want others to see about professional history or info that
they don’t want seen, like a medical past.
Search Engine Marketing(SEO/CPC/CPM)
Search Engine Optimization (SEO) involves getting your website noticed by major search engines such as Bing, Yahoo, and Google. Without using the
right SEO techniques, your page could get lost in the virtual sea of websites that are available on the World Wide Web. Search engine optimization
employs a variety of techniques, including building backlinks, adding keywords, and employing social media to help get the word out about your site
to others. In order to provide you with the best results, we use only ethical “white hat” techniques in order to help you gain the maximum
exposure possible while helping you establish yourself as an authority in your industry. This is important, as companies that use unethical
tactics to boost your search engine rankings can actually harm and not help you. Give us a try today and see how our expert service can help
you grow your business and boost your online presence.